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Here to help with health insurance

Need help choosing or understanding health insurance? Free navigators and brokers are standing by to help you find the health insurance plan that fits your life and budget. They provide free services year-round.

Free, local enrollment help

As the state’s health insurance marketplace, Get Covered Illinois connects you to free, certified enrollment help across Illinois – in your community, in your language, on your schedule. 

Open enrollment is until January 15, so whether you prefer to meet in person or talk by phone, real peoplebrokers and navigators are here to guide you through your options, answer your questions and help you enroll.

What they can help with

  • Understanding what financial help you qualify for 

  • Comparing plans based on your needs and budget 

  • Making health coverage easier to understand 

  • Supporting you through the enrollment process

Navigators

Certified by Get Covered Illinois, navigators are community-based experts trained to help you understand your options and complete your enrollment. They're unbiased, they're free and they don't work on commission.

 

When do I contact a navigator?  

 

  • If you need support filling out eligibility or enrollment forms  
  • Breaking down health insurance terms and plan details

 

Brokers

Free, licensed health insurance professionals. They know the plans, know the details and can help you find a plan at a premium you can afford. Most customers who work with a broker find ways to reduce their premium.

 

When do I contact a broker?

  

  • When you want specific recommendations for what plan to enroll in  
  • When you want someone who can enroll you from start to finish

How to get connected

Getting help is simple. Follow these steps to connect with a certified broker or trained navigator.

  1. Use the search buttons above to search for a broker or navigator near you. 
  2. Schedule a free appointment by phone or email. 
  3. Gather what you’ll need. Bring identification, Social Security information, income and information on your current or past health insurance.

More ways to get help

Have questions about your coverage or application? Our customer assistance center can help by phone or live chat, with free interpreter services available.

Visit the help center.

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