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Get Covered Illinois Help Center

We want to help you shop for and enroll in health coverage that meets your needs. Connect with us in the way that works best for you.

Ways to connect

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Call us

We're here to help answer your questions.

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Get language help

You can get help in your preferred language for free by phone.

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Get free local help

Find a Get Covered Illinois-certified professional near you.

Customer Assistance Center hours

Our trained representatives are available Monday through Friday, 8 a.m. to 6 p.m., to answer questions and provide assistance.

Holiday closures

The Customer Assistance Center will be closed for the following holidays: 

2026

  • New Year's Day – Thursday, January 1 
  • Martin Luther King Day – Monday, January 19 
  • Lincoln's Birthday – Thursday, February 12 
  • Washington's Birthday (Presidents Day) – Monday, February 16 
  • Memorial Day – Monday, May 25 
  • Juneteenth – Friday, June 19 
  • Independence Day – Friday, July 3 
  • Labor Day – Monday, September 7 
  • Columbus Day – Monday, October 12 
  • Veterans Day – Wednesday, November 11 
  • Thanksgiving – Thursday and Friday, November 26 and 27 
  • Christmas Eve – Thursday, December 24 
  • Christmas Day – Friday, December 25

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