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Get Covered Illinois Help Center

We want to help you shop for and enroll in health coverage that meets your needs. Connect with us in the way that works best for you.

Ways to connect

We're here to help answer your questions.

To chat with a live representative, click Ask a question at the bottom of your screen.

You can get help in your preferred language for free by phone.

Find a Get Covered Illinois-certified professional near you.

Our trained representatives are now available Monday through Friday, 8 a.m. to 10 p.m., to answer questions and provide assistance.

The Customer Assistance Center will be closed for the following holidays:

For questions about Medicaid/ABE, call 1-800-843-6154. Or go to abe.illinois.gov.
For fraud reporting, contact our compliance department at gci.compliance@illinois.gov.

Definitions for words related to health insurance.

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Get in touch with your insurance company.

Answers to frequently asked questions

How to file an appeal.

1-866-311-1119 (TTY: 711)

For the following languages, content is machine translated.

To prevent translation errors, do not select Spanish in the top menu after choosing a language from this menu.

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