Agencies
Services
Get Covered Illinois Help Center
We want to help you shop for and enroll in health coverage that meets your needs. Connect with us in the way that works best for you.
Ways to connect
Customer Assistance Center hours
We're here to help answer your questions. All times are Central Time.
Open Enrollment Period, November 1, 2026 – January 15, 2027
- Monday - Friday, 8 a.m. - 10 p.m.
- Saturday, 8 a.m. - 2 p.m.
- Sunday, closed (except for extended dates and times noted below)
Extended dates and times during open enrollment
- November 1, 2026, 8 a.m. – 10 p.m.
- December 12-13, 2026, 8 a.m. – 8 p.m.
- January 9–10, 2027, 8 a.m. – 8 p.m.
Holiday closures
The Customer Assistance Center will be closed for the following holidays:
2026
- Veterans Day – Wednesday, November 11
- Thanksgiving – Thursday, November 26
- Christmas Day – Friday, December 25
2027
- New Year's Day – Friday, January 1
- Martin Luther King Day – Monday, January 18
- Lincoln's Birthday – Friday, February 12
- Presidents Day – Monday, February 15
- Memorial Day – Monday, May 31
- Juneteenth – Friday, June 18
- Independence Day – Monday, July 5
- Labor Day – Monday, September 6
- Indigenous Peoples’ Day – Monday, October 11
- Veterans Day – Thursday, November 11
- Thanksgiving – Thursday, November 25
- Christmas – Friday, December 24
Resources
.png){kind=icon}
Footer
1-866-311-1119 (TTY: 711)