Agencies
Services
Free local help
If you need assistance understanding your health coverage options through the Get Covered Illinois marketplace, you can contact a navigator or broker. They provide free, unbiased services year-round to help you and your family.
Navigators and brokers will be available to help you apply for and enroll in a plan beginning November 1. Our navigator and broker directory, where you can search for a navigator and broker near you, will also be available on November 1.
If you need help before November 1, you can contact our Customer Assistance Center starting October 1.
What is a Get Covered Illinois-Certified Broker?
Insurance brokers are able to help you enroll in a health plan through Get Covered Illinois and apply for financial help. They can make specific recommendations about which plan you should enroll in.
What is a Get Covered Illinois Navigator?
Navigators are trained professionals who assist you with finding health insurance options through Get Covered Illinois. This includes helping you complete eligibility and enrollment forms.
Customers
If you are a customer, you can talk with a Customer Service Representative.
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1-866-311-1119 (TTY: 711)